Returns Policy

Any claims for misprinted/damaged/defective items must be submitted via e-mail and followed by a phone text within 20 days after the product has been received. Shipping costs for misprinted/damaged/defective items, except for Customs/Duties Fees, will be covered.

​

For packages lost in transit, all claims must be submitted via e-mail and followed by a phone text no later than 20 days after the estimated delivery date.

​

Products are created specifically for you upon purchase, therefore, we do not accept Remorse Returns.

​

All requests must be e-mailed and followed with a phone text. All claims must be approved within the 20 day time frame so do not wait to contact us at: axyourtrauma@proton.me and 848-216-1564. Title the subject line "Return Request".